The Nuffield Health Promise
Our unique offering to patients who are paying for themselves. The Nuffield Health Promise is our pledge to our patients, where we ensure that you receive a clear and transparent price for your treatment, the very best in clinical care, and with no limits on your care.
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Our Pricing Promise
Our prices will always be totally transparent and when you are quoted an all-inclusive procedure price it will be inclusive of all costs – with no hidden surprises.*
If you find an alternative private hospital in your local area offering a better price for the same procedure, sold with the same service conditions, we’ll lower our price to equal it.**
Our Treatment Promise
We promise to guide and support you through every stage of your treatment at Nuffield Health. You will be looked after throughout by your Consultant. At the same time, our matrons will ensure you receive the highest standard of compassionate and professional care.
Our Follow-up Promise
Our relationship with you doesn’t end when you walk out of one of our hospitals. As a Nuffield Health patient, subject to the clinical needs related to your procedure, there are no time limits on your aftercare.***
We can make this Promise
because Nuffield Health is a not-for-profit organisation. We don’t have
shareholders, which means we can reinvest any surplus we make into continually
improving patient care.
Your Nuffield Health Hospital treatment price is fixed and includes everything you need, so there are no hidden surprises.
It's really important when looking at the price of treatment to ensure your quote is fully inclusive of all the care you need, just like ours. Not every provider will give you an all-inclusive price for treatment and you may be presented later with unexpected extra charges.
Your initial consultation appointment and any necessary tests or investigations are paid for separately but once we have determined your treatment you will be given a fixed all-inclusive price.
| Surgical Treatment Pathway | Included in price | Other provider |
| Pre-assessment (All pre-hospital admission tests and assessments required.) | Yes | ? |
| Consultant choice and all surgical and follow up consultant fees (Consultant surgical fees and all post operative consultations relating to the original procedure.) | Yes | ? |
| Prosthesis/implant (The cost of any required prosthesis or implanted material(s).) | Yes | ? |
| Overnight stay (as clinically required) (Number of nights required to stay within the hospital as part of the treatment.) | Yes | ? |
| Anaesthetic and anaesthetist's fees (Local or general anaesthetic and any anaesthetist fees.) | Yes | ? |
| Take home drugs (Prescription drugs related to the original procedure (excluding medications already prescribed for other conditions).) | Yes | ? |
| Post operative follow up care consultations (as clinically required) (Post discharge appointments with clinical staff and post operative Consultant consultations relating to the original procedure.) | Yes | ? |
| Post operative physiotherapy sessions (as many as clinically required) (Sessions with a physiotherapist as part of your rehabilitation from the original procedure.) | Yes | ? |
| Re-admission and treatment if required (Return to theatre/ward due to a complication of the original surgery.) | Yes | ? |
More information
FAQs about the Nuffield Health Promise.
Download the agreement form to sign-up for paying for yourself payment option (PDF) >
Download the terms and conditions form for paying for yourself payment option (PDF) >
* Initial consultation(s), diagnostic scans/tests
and investigations required to establish a diagnosis are not part of your
procedure price.
** Not including Private Patient Units at NHS hospitals. Local area defined as within 15 miles of your chosen Nuffield Health hospital. We will match against written quotes only.
*** The Nuffield Health Promise means we will provide you with follow up advice, treatment or care that is clinically required if you experience a complication of your treatment/surgery. Your treating consultant will determine what is clinically required as a direct result of your procedure.
The Nuffield Health Promise does not cover situations where the surgery fails to achieve the desired outcome due to known risks or complications of that procedure.
Any problems that occur with a prosthesis or implants will be covered by the manufacturer’s own guarantee. The Nuffield Health Promise applies to self-pay patients, but excludes fertility services.