Shrewsbury Hospital

Shrewsbury Hospital FAQs

• How do I get an appointment to see a consultant?
  You would need to see your GP, or one of our private GPs, who will then make a referral to see one of our consultants. For cosmetic surgery consultant appointments seeing a GP first is not essential.
• How long would it take me to get an appointment?
  This can vary between specialties but we endeavour to ensure all private patients will be seen within 2 to 3 weeks and at a time that is convenient to you.
• Can I see a consultant for an appointment after work or at the weekend?
  Our outpatient services operate from 08:00 - 20:00 Monday to Friday and Saturday 09:00 - 13:00. Post operatively, if a consultant decided they needed to see a patient urgently this would be co-ordinated by our out of hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.
• Can I choose which consultant I wish to see?
  Yes, as a private patient you can choose your consultant. All of our consultants are listed on our website.
• Do you offer treatment for children?
  No, we do not treat anyone under the age of 18.
• Would my surgery be conducted by a junior doctor?
  No, our hospital only works with consultants and therefore you can be assured of the highest level of clinical care. Your appointments, surgery and follow ups will be conducted by your consultant.
• What are your hospital infection rates?
  Shrewsbury Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA blood stream infection and C.difficule is a top priority. As a result, the risk of infection to patients is very low.
• When can my family visit if I’m an inpatient?
  Our visiting hours are between 14:00 and 16:00 and then between 18:00 and 20:00.
• Is there parking available?
  Yes, there is free parking available in the main car park as well as an overflow car park on the opposite side of the road.
• Is there accommodation nearby where my family can stay?
  Yes, our Customer Services team would be happy to assist you.
• I am disabled/require assistance during my visit, who do I need to tell?
  Please let our staff know your requirements when you contact us. We are happy to make suitable arrangements before your visit. If you’d like to bring a friend or family member, please feel free to do so.
• Services for patients and visitors with visual impairment
  A large button press telephone is available and a large digital talking clock.
• Services for patients and visitors with hearing impairment
  Hearing induction loop systems are provided at reception for the assistance of patients and visitors with hearing impairments.
• Services for patients who require assistance with interpreting
  We can provide telephone and face-to-face interpreting services through The Big Word. Please let us know if you require assistance with this.
• Are visitor meals available?
  Your visitors are welcome to dine with you and can choose from our daily menu. Orders for dinner should be provided to the ward serving staff by 4pm.
  
  Please note that visitors’ meals are chargeable and these will be added to your room account unless you advise otherwise.