Oxford, The Manor Hospital

Oxford, The Manor Hospital FAQs

• How do I get an appointment to see a consultant?
  You would need to see your GP, or a private GP who will make a referral to see one of our consultants. For cosmetic surgery and weight loss surgery patients can self-refer but a GP referral is preferred.
• How long would it take me to get an appointment?
  We endeavour to ensure all private patients will be seen as soon as possible, at a time that is convenient for you. Our appointments are designed to be flexible around your needs and activities.
• Can I see a consultant for an appointment after work or at the weekend?
  Our Outpatient department is open from 08:00 - 21:00 Monday to Friday and 09:00 - 13:00 on Saturday. Postoperatively, if a consultant decides a patient should be seen urgently this would be coordinated by our out-of-hours team.
• Can I choose which consultant I wish to see?
  Yes, as a private patient, you can choose the consultant that you feel will best help your healthcare needs. You can find a list of all our consultants on our website.
• Do you offer treatment for children?
  Yes, we offer various treatments for paediatric healthcare across multiple specialities.
• Would my surgery be conducted by a junior doctor?
  No, our hospital only works with consultants and therefore you can be assured of the highest level of clinical care. Your appointments, surgery and follow-ups will be conducted by your consultant.
• What are your hospital infection rates?
  The Manor Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA and C.difficule is a top priority. As a result, the risk of infection to patients is very low.
• When can my family visit if I’m an inpatient?
  Our recommended visiting hours are between 08:00 and 20:00.
• Is there parking available?
  We have a limited underground car park for patients as well as great public transport routes into Oxford. Please note, on arrival you will need to input your registration details and consoles to record this information can be found within our reception areas.
• Is there accommodation nearby where my family can stay?
  Should your relatives wish to stay in the local area there are a number of hotels and bed and breakfasts which we can suggest. Unfortunately, the hospital is unable to accommodate your visitors overnight.
• I am disabled/require assistance during my visit, who do I need to tell?
  Please let our staff know your requirements when you contact us as we are happy to make suitable arrangements before your visit. You are also welcome to bring a friend or family member if you prefer.
• Services for patients and visitors with visual impairment
  • Braille signage has been installed in the passenger lift and on the disabled lavatory door at reception
  • Most of the hospital areas include features recommended by the Royal National Institute of the Blind (RNIB)
  • A large button press telephone is available
  • Staff will be happy to talk through brochures with you
• Services for Patients who require assistance with interpreting
  We can provide telephone interpreting services through ‘The Big Word’. If you require their services please let us know before your appointment.
• Visitor meals
  Your visitors are welcome to dine with you and can choose from our daily menu. Orders for dinner should be provided to the ward serving staff by 4pm. Please note that visitors’ meals are chargeable, and these will be added to your room account unless you advise otherwise.
• Taxis
  Should you or your visitors require taxi services, our team will be more than happy to arrange this for you.