Endoscopy Patient’s Journey
Your journey with us begins by booking a consultation appointment with our Gastroenterologists or Surgeons or by being referred by your GP or another consultant. The consultant will assess you, review your referral (if available), and request necessary tests for diagnosis. If an Endoscopy is needed, your consultant will explain the procedure and answer your questions. You will then sign the consent form and collect laxatives for bowel preparation from our pharmacy during the consultation.
Our Reservations Team will call within 24 hours to finalise the booking and send your appointment letter. A telephone pre-assessment with an Endoscopy nurse will help you prepare and answer questions.
On procedure day, check in at reception. You will then be escorted to Cedar Ward (1st floor) or Oak Ward (2nd floor), and feel free to bring a companion with you. After admission, you will be able to order food for after your procedure. Your consultant will explain the procedure and confirm consent to go ahead.
The Endoscopy team will carry out any safety procedures, then you’ll be taken to the anaesthetic room for IV insertion and sedation. It is our goal to preserve your dignity and avoid interruption of procedures, so signs are posted to restrict anyone from entering the room during your procedure. Afterwards, you will give a comfort score, and the team completes a final check before you're taken to recovery.
In recovery, you'll be monitored and offered a drink before returning to the ward to eat. Your consultant will discuss the Endoscopy report, answer questions, and arrange a follow-up. If biopsies were taken, your results will be ready in 10 days. You'll be discharged with the Endoscopy report, follow-up details, and contact information.
Images:
1. A private en-suite room in Cedar Ward
2. Waiting lounge
3. Endoscopy Theatre, The Holly Hospital
4. Recovery Room, The Holly Hospital