Our Services For You and Your Visitors, Woking

For day-case patients, a guest may stay with you throughout the admission process and until you are ready for discharge.

Inpatients who are staying overnight can be accompanied on the day of admission and a guest may stay until you are ready to go to theatre.

Your recovery is of paramount importance and you may find that you are very tired following surgery. If you are an inpatient and wish to receive visits during your stay please arrange this with the nurse in charge. Currently, only 1 visitor may visit for up to 1 hour between the hours of 2pm – 7pm.

We kindly ask that no children under the age of 12 years visit the hospital.

Any exceptional circumstances can be discussed and agreed upon with the nurse in charge on the day of admission.

Car parking

Free car parking is available at the hospital, however this can be limited during peak times. Please ensure you input your vehicle registration on the tablet at reception when you arrive.

Taxis

Should you or your visitors require taxi services, the reception team will be happy to arrange this for you.

Visitor meals

Your visitors are welcome to dine with you and can choose from our daily menu. Orders for dinner should be provided to the ward serving staff by 4pm.

Please note that visitors’ meals are chargeable and these will be added to your room account unless you advise otherwise.

Local accommodation

Should your relatives or friends wish to stay locally there are a number of hotels within a short drive of the hospital. Unfortunately, we are unable to accommodate your visitors overnight.

Fox Hills Hotel
Stonehill Road, Ottershaw, KT16 0EL
Tel: 01932 872050

Double Tree by Hilton
Victoria Way, Woking, Surrey, GU21 8EW
Tel: 01483 221000

DeVere Hotel
Gorse Hill. Hook Heath Road, Woking, Surrey, GU22 0QH
Tel: 01483 747444

The Wheatsheaf Hotel
Chobham Road, Woking, Surrey GU214AL
Tel: 01483 773047

Premier Inn Woking West
Bridge Barn Lane, Horsell, Woking, Surrey GU21 6NL
Tel: 0333 321 9187

Premier Inn Woking Town Centre
Eurobet House, Church Street West, Woking, Surrey GU21 6HT
Tel: 0333 321 9329

Services for Patients and Visitors with visual impairment

• Braille signage has been installed in the passenger lift and on the disabled lavatory door at reception
• Most of the hospital areas include features recommended by the Royal National Institute of the Blind (RNIB)
• A large button press telephone is available
• Staff will be happy to talk through brochures with you

Services for Patients and Visitors with hearing impairment

Hearing induction loop systems are provided at reception for the assistance of patients and visitors with hearing impairments.

Services for Patients who require assistance with interpreting

We can provide telephone interpreting services through The Big Word. Please let us know if you require assistance with this.