Preparing for your Personal Best Appointment

Are you excited to reach your Personal Best? Here’s some advice and guidance on how to prepare for your appointment.

Before your appointment

After booking your appointment with our reception team, you’ll receive a confirmation email letting you know the time and date of the appointment, what to expect, and any specific instructions to follow.

One of our Wellbeing Personal Trainers will sit down with you to talk about what’s involved before your appointment. If you have any specific questions before your appointment, please speak to your centre’s reception team.

Don’t forget to bring your membership card and wear comfortable clothing on the day of your appointment.

During your appointment, you’ll receive a health check to assess your baseline measurements. This will allow us to create a tailored action plan designed to help you achieve your health and fitness goals.

To ensure accurate test results we’d kindly ask that you follow this guidance:

  • Drink plenty of water ahead of your appointment.
  • Eat and take your regular medication as normal.
  • Avoid exercising 12–24 hours before the health check if possible, as this can affect some of your results.
  • If you usually smoke, you can continue to do so.

During your appointment

Please aim to arrive 10 minutes ahead of your appointment so that your appointment can start promptly. When you arrive, you’ll be welcomed by our receptionists, shown to one of our consultation rooms, and introduced to your Wellbeing Personal Trainer.  

Your Wellbeing Personal Trainer will give you a thorough overview of what your session will entail. Below is a reminder, but don’t worry, we’ll make sure you have all this information in your appointment confirmation email:

Personal Best Appointment (60 minutes)

  • Health history questionnaire
  • Health check
  • Goal setting and personalised action plan

After your appointment  

Following your appointment, we’ll give you a full summary of your results and personalised action plan. This will be emailed securely to you, using the address that you provide to your Wellbeing Personal Trainer. 

All that’s left for you to do is begin your journey to becoming your Personal Best. If you need a gym induction, or an exercise programme to complement your Nuffield Health Personal Best journey, your centre reception team will be happy to book an appointment for you. They’ll also answer any other queries you may have. 


If you can’t make your appointment

To help minimise delays, we ask that you arrive 10 minutes before your session is due to start and provide us with a minimum of 24 hours’ notice if you need to cancel your appointment.
 

If you’re running late, we please ask that you let us know. If you arrive more than 5 minutes late, we may need to cancel and reschedule your appointment.

Medical considerations

Certain medical conditions, circumstances, and considerations may mean it isn’t safe for you to complete your Personal Best Appointment with us.
 
In light of this, if a medical professional has prohibited you from exercising without clinical supervision, we may require written authorisation from a GP before you visit us for your appointment.
 
Please also note that our Personal Trainers are unable to diagnose or treat conditions and that the effectiveness of the advice and guidance they give depends on you letting us know about any medical ailments, treatments, or medications that you’re suffering from, receiving, or taking at the time of your appointment.