Patient information

Our approach is to help you identify and manage your health risks to stop you getting ill in the first place. But, if you do get unwell, we provide sophisticated diagnosis and treatment options, quickly.

Our unique offering to patients who are paying for themselves. The Nuffield Health Promise is our pledge to our patients, where we ensure that you receive a clear and transparent price for your treatment, the very best in clinical care, and with no limits on your care.

Nuffield Health hospitals all offer a wide range of outpatient services. This means that you are visiting one of our experts nationwide, but not staying overnight or having surgery that day.

Before surgery, we will invite you to a pre-assessment to make sure you are well enough for your operation. The assessment also allows us to confirm that you understand everything that will happen during and after your procedure and the best way to aid your recovery.

If you're having a procedure with us, you might need to spend some time in one of our hospitals to recover. This could mean staying for a night or more (inpatient) or leaving on the same day as your procedure (day case). Find out what you need to bring with you.

Every hospital stay is personal and what happens during your stay depends on what procedure you are having, what anaesthetic type you are having, your medical history, and how quickly you recover. To help you understand what to expect when you arrive, we have put together general guidance on what may happen during your stay in one of our hospitals.

When you are ready to go home, you'll have all the information you require, and if you have any doubts we're just at the end of the phone. Be sure that you understand everything thoroughly before leaving the hospital. Nuffield Health will provide you with written instructions regarding your recovery, which you will be able to review and refer to afterwards.

We understand that if your child needs to visit a hospital it may be a worrying time for the whole family.

Getting a referral to a private hospital as an NHS (National Health Service) patient can be a viable option for those looking to access specialized medical care or reduce waiting times for certain treatments. This guide will walk you through the steps to obtain a referral and provide an overview of the process.

The Independent Healthcare Providers Network (IHPN) together with the Patients Association (link) have put together this short animation to help patients to understand, know their rights and what to expect from independent healthcare

The safety of our patients is our top priority. We work with the relevant governing bodies across the United Kingdom to help with any ongoing investigations.