Tees Hospital

Tees Hospital

• How do I get an appointment to see a consultant?
  While a GP referral is preferred, it isn't always necessary to book an appointment. Please be aware that as this is at the consultant's discretion, there are situations where a GP referral is required. You can book an appointment by calling our enquiries team on 0300 131 1423 (option 1) or most of our consultants are now bookable online.
• How long would it take me to get an appointment?
  We endeavour to ensure all private patients will be seen within a few days and at a time that is convenient for you. Our appointments are designed to be flexible around your needs and activities.
• Can I see a consultant for an appointment after work or at the weekend?
  Our outpatient services operate from 08:00 - 20:00 Monday to Thursday, 08:00 – 17:00 Friday and Saturday 08:30 - 12:30. Post operatively, if a consultant decided they needed to see a patient urgently this would be co-ordinated by our out of hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.
• Can I choose which consultant I wish to see?
  Yes, as a private patient and NHS patient you can choose your consultant.
• Do you offer treatment for children?
  No, we do not offer treatment for anyone under the age of 16. 16 and 17 year old's would require a young person’s risk assessment with their consultant and a young person's pre-assessment (chargeable) before commencing treatment.
• What are your hospital infection rates?
  Nuffield Health Tees Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA and C.difficule is a top priority. As a result, the risk of infection to patients is very low.
• When can my family visit if I’m an inpatient?
  Our visiting hours are between 3-4pm and 6-8pm. We are keeping our hospital safe, therefore we restrict the number of visitors to 2 per patient during these times.
• Can my family/friends wait while I have my procedure?
  Unfortunately, they cannot but they are welcome to visit during the times specified. We ask that you are dropped off and picked up before/after your procedure. Due to limited car parking spaces, we ask that your friends/family do not wait in their car in the car park while you have your procedure.
• Is there parking available?
  Yes, there is car parking free of charge. Please allow time before your appointment, as at busy times car parking spaces are limited.
• I am an NHS patient and have a question, who do I need to contact?
  For further information, please visit this website.
• Are there any tea/coffee facilities while I wait for my appointment?
  Yes, free tea and coffee are available in our reception/outpatient department.
• I'm coming for surgery, can I bring valuables?
  Yes, but please note that any valuables are brought in at your own risk.
• Is there accommodation nearby where my family can stay?
  • Hampton by Hilton, Stockton-On-Tees
  • Premier Inn, Wolviston Services
  • Premier Inn Teesside, Stockton-On-Tees
• I am disabled/require assistance during my visit, who do I need to tell?
  Please let our staff know your requirements when you contact us. We are happy to make suitable arrangements before your visit. If you’d like to bring a friend or family member, please feel free to do so.
• Services for patients who require assistance with interpreting
  We can provide an interpreting service through Everyday Language Solutions. Please let us know if you require assistance with this.
• Are personal medical loans available?
  We are partnered with Chrysalis Finance who have expertise specifically in medical loans and understand the needs of patients. Loan decisions are subject to finance checks and a confirmed surgery date.
  
  Further terms and conditions apply and loans and subject to status. More information can be found here.